A patch test is required for customers who did not have semi-permanent makeup/tattoo done before, at least 48 hrs before the treatment. Please always inform me if you had any permanent make-up/tattoo done previously by another technician.

You can book a 30 minute consultation, including a patch test in Madame de Brow studio at the cost of £20 (it is a separate cost and will be not deducted from the treatment price) or a consultation form and patch test can be sent via post free of charge. Please contact me for information.


You will be required to pay a £50 deposit per treatment booked to confirm your appointment. Your deposit will be deducted from the treatment price and you will pay the remainder of the balance at the time of the appointment.

The deposit is non-refundable for cancellation or change of mind.



I understand that you may need to reschedule your appointment. You can change your appointment without any charge, as long as you give a 48hr notice via email or social media accounts. All deposits need to be used within 3 months from the booking of the initial appointment.

Appointments not attended (no shows) or cancelled with less than the required notice (48 hrs) will result in the loss of any deposit paid as a cancellation fee (£50 for initial treatments,) and a new deposit will need to be paid before you may book another appointment.

I have the right to refuse service to those who refuse to pay deposits or cancellation fees.



Any violence, aggression or verbal abuse towards myself or my staff will not be tolerated. Violence is not restricted to acts that may result in physical harm. It also includes behaviour or language (whether spoken, written or via social media). This may include threats, personal abuse, derogatory remarks or swearing.

In case of any abusive behaviour, the treatment can be refused, and the deposit might be lost.



I strongly advise arriving 10 minutes prior to your scheduled appointment. Late arrivals may mean I need to reduce treatment time or cancel the treatment with the incurred deposit price. Please let me know if you are running late. If you are running over 20 minutes late, your appointment will be cancelled, and the deposit will be lost as a cancellation fee. You will need to pay a new deposit for any future booking.


All current treatment prices can be viewed on the website and are subject to change. In case of any changes, you will be guaranteed the initial treatment price and the touch-up price as it was on the day of booking.

You agree to pay the price in full (after the deposit deduction) on the day of your appointment. I will accept payment via card, cash, bank transfer, or credit card.

You agree that if for any reason, the treatment can not be performed during your appointment, your deposit will be forfeited. This includes indecisive clients, clients who may have changed their mind, pre-drawing and mapping taking longer than usual or the client is not suitable for treatment (check eligibility).

Deposits and treatment payments are non-refundable. Treatments prices are non-negotiable.



I provide the services using the standard of care to be reasonably expected and comply fully with all applicable legal regulations within the United Kingdom and the European Union.

There are everyday risks of post-treatment infection (in and around the treatment area) beyond my control and for which I don’t take responsibility.

In sporadic cases, the pigment will not hold at all due to skin type. You agree that although I will endeavour to work with best practice, I cannot be held responsible for low or no pigment uptake.


Pictures or videos are taken before, during and after the procedure for reference purposes and my own records. They may be used for advertising and marketing purposes on social media sites, web pages and future teaching materials.


I agree to keep your personal data strictly in accordance with the Provisions of the Data Protection Act 2018.


If you have any cause to complain about my services, you agree in the first instance to put your complaint in writing email address and not to publish (or cause the publication of) your complaint any more widely, whether orally to third persons, in writing to third persons or the world at large using the internet. I will investigate your complaint and respond to it within 30 days of your complaint being received. If you publish (or cause to be published) any defamatory statements about me or any of my services to any third parties (whether using social media or otherwise), then I reserve the right to claim damages against you in defamation proceedings before the court for such sum as I am advised to claim by my legal advisors.



Since everyone’s skin is different, each client must understand that I cannot guarantee how long the pigment will remain in your skin. Retention depends on your skin type, texture, oiliness, and aftercare.

In the case of skin hyperreactivity, incorrect aftercare, excessive bleeding, or problems with pigment absorption resulting from individual skin causes, concealing diseases or diseases that the client does not know about, and failure to follow the post-treatment recommendations resulting in uneven pigmentation, all additional corrections are subject to a fee.



The purpose of permanent make-up is to emphasize or correct the shape of eyebrows, eyes or lips by emphasizing the natural beauty of the client, or correcting imperfections. The pigments are injected intradermally with a needle and the pigmentation effect is maintained for a period of 1-2 years following the procedure. In the meantime, the semi- permanent makeup will gradually fade.

Many factors affect the durability of the semi-permanent makeup. One of them is the client’s immune system and the individual’s rate of cell renewal. During the treatment skin irritation or swelling may occur. During the procedure sterile, disposable tools (needles) are used, thus ensuring the highest degree of security and aseptic to the clients.



If you decide to go ahead with the semi-permanent makeup procedure, you must have read the regulations.

cold, antibiotics -flu, herpes, fever, diabetes, please make me aware of any of the above-mentioned before the procedure (give yourself two weeks after finishing any antibiotics to make an appointment)

  • Do not consume alcohol, coffee or take drugs the day before the procedure.
  • Make sure that any other medicine that you use does not have blood thinning effects, e.g. aspirin.
  • If you are taking anti-depressant drugs, please let me know in advance.



  • you are pregnant
  • you suffer from active acne
  • you’re undergoing retinoid therapy
  • eyelash and eyebrow growth serum should not be used for 1 month before the procedure and after, as they cause dilation of blood vessels and thus increase the risk of spilling the pigment.
  • Please do not have henna done before the procedure.
  • Diabetes (in some cases you can perform the procedure after obtaining consent from a
  • advanced thyroid disease (using the microblading method)/li>
  • Problems with blood clotting (hemophilia)
    blood infection
  • Cancer
  • Neurological pharmacology’s
  • Allergies for anesthetics
  • Anemia, weakness of the body
  • Freshly exfoliation of the skin
  • Infection of the lungs
  • heart problems (heart valve, implanted electrode, pacemaker, infarct, etc.)
  • HIV infection or hepatitis
  • Active herpes
  • Tightness to scar and keloids
  • Surgery, ulcers, infections, and skin lesions at the treatment site
  • Pod Low-grade fever, fever, body infections
  • Kidney disease, liver disease
  • Skin disease (psoriasis)
  • Consumption of alcohol or drugs before surgery, 24 hours before the procedure
  • Taking steroids, antibiotics, anticoagulants, and antidepressants (minimum two weeks break required after antibiotics)
  • Accepting non-steroidal anti-inflammatory drugs (NSAIDs). The microblading method of contraindication is skin: oily, thick, porous. With such skin, the shade method will work better.

If you have previously had permanent makeup done with the pigment still visible on the skin, please let me know of this and either show me a picture of your face with no makeup on and/or arrange a consultation, following which I will make a decision on the next steps.

Healing & Aftercare

“What must I do?”

The key to excellent pigment retention and safe healing is simple, to keep the area CLEAN, COOL & DRY.

  • Keep the area away from water for 24 hours.
  • clean with damp cotton wool if an area of clear plasma appears.
  • To prevent infection do not touch pigmented areas.
  • Avoid makeup on the treated area for 2-4 days post-procedure.
  • No vigorous exercise for 4/5 days and no warm or wet environments (swimming pools etc.)
  • No sun, sunbeds, soap, cleansers, or makeup on procedure area, for 7 days or until the crust has flaked away, (you may gently wipe with a cotton pad and cool boiled water, not salt or saline)
  • No hot showers, saunas, Jacuzzi, or swimming in chlorinated pools for 14 days, as these will affect the treated areas.
  • Remember if crust appears on the procedure area DO NOT pick or peel it off! The pigment will be removed along with the crust!
  • No Brow or lash tinting for at least 14 days
  • Many anti-aging products and services containing acids, lighteners, and exfoliates cause premature fading of pigment. Avoid the pigmented areas. Stay about 1/4 inch away from permanent makeup.
  • Do not use laser hair removal or foto-facial too close to the pigmented area to avoid an accidental hit. Most laser operators know how to protect a permanent makeup tattoo from the light by placing a tongue blade perpendicular/ 90° right angle against the edge of the brow or lip.
  • Day 1. Eyebrows appear darker and wider than when healed. The skin is red under the pigment, which causes brows to appear darker.
  • Day 2. As day 1. Still slightly tender to the touch.
  • Day 3. Eyebrows begin to itch and will appear a bit thicker in texture.
  • Day 4. Skin begins to thicken and flake – This should be a gentle exfoliation of colour. From the evening of Day 4, you may apply a small glossing of aftercare balm at night. This is to stop you from scratching in your sleep and pulling out the colour.
  • Day 5-8. Excess surface colour continues to flake away and may look uneven and very patchy, this is totally normal. Do not pick or pull and the flaky skin, touch gently and if it comes away by itself, great, if not leave it.
  • By day 7 or 8 the brows should finish flaking. The colour will appear quite faint in places and softer overall.
  • A second treatment will be required to deepen colour. The colour appears very faint on days 7-13, but it does re-emerge and clarify on the top-up visit.

This is the normal process of cellular renewal and the healing of the skin.

In order to keep your semi permanent makeup in tip-top condition it may be necessary to have a maintenance procedure about every 12 to 18 months, though this will vary for each individual. To avoid your semi permanent makeup fading try to avoid excessive exposure to the sun or UV rays, you can do this by wearing a good sun cream or moisturiser with a minimum of SPF15. If you are planning an MRI scan, chemical peel or any other similar procedures, please inform your practitioner that you have had semi permanent makeup. If you are planning injections such as Botox and Collagen then please consider the affect of this as it can change the shape of your lips and eyebrows. Laser hair removal can fade and change the shade of your lips or brow’s, always advise the laser technician you are wearing permanent cosmetics and they can act accordingly.


In the case of skin hyperreactivity, incorrect aftercare, excessive bleeding or problems with pigment absorption resulting from individual skin causes, concealing diseases or diseases that the client does not know about, and failure to follow the post-treatment recommendations resulting in uneven pigmentation, all additional corrections are subject to a fee.

I recently had many clients who have had microblading (hair strokes eyebrows) done at other salons. Their eyebrows disappeared or turned into an unwanted off-pink colour with hairs blended into the skin. The hair strokes disappeared and the colour had become foggy.

I would like to share some advice with you in relation to microblading not being suitable for all skin types.

With oily skin, sometimes the strokes have the tendency to expand a little bit. Also, many people have scars after incorrectly done microblading. Where a correct procedure had been carried out, the skin should heal and close the skin with the pigment and leave no cuts or scars.


Why microblading is not suitable for:
  • Ladies who have oily, mature skin – thick, oily skin is not suitable for microblading. The pigmentation effect will disappear very quickly, the hair will fall into shadow.
  • Microblading is not recommended for mature people with a dry, atrophic complexion – such skin absorbs pigment as a sponge and after healing the color may turn too dark; this complexion is not a ruthless contraindication but only an experienced PMU artist will do it at the appropriate depth.
  • Oily skin pigmentation is a bit harder and the makeup does not always get well (enlarged pores, excess sebum) – Hairs may not fix themselves completely.
  • Very sensitive skin, severely vascular and excessively flaky also will not react to this type of makeup properly (this method may be too invasive).

Just because your skin is not receptive to hair strokes, doesn’t mean you can’t wake up with perfect eyebrows every morning.
Shading, powder brows, and ombre eyebrows are all viable options if you have an oily complexion—so do your research and talk to your artist!

I am an insured and licensed Beauty Studio In South West England